Business System Analyst (Telco)

Posted 3 years ago
We are looking for a Business System Analyst (preferably with Telco Experience). 
  • Canadian experience & Canadian University/College education is a must.
  • Must have excellent communication skills.
  • Minimum 2-3 years experience preferably in telecommunications.
  • Good critical thinking is essential to this role.


  • Gathering business requirement, scope creep for IT projects in Telecom, Finance and other big enterprises
  • Supporting the implementation of technologies as part of new deployments and continuous improvement projects.
  • Expertise in business requirement gathering, details meeting minutes, shadowing PM tasks.
  • Able to gain a good technical understanding about technology and grasp quickly. Should be a self-starter
  • Must have leadership quality to steer the project and can work as a PM if it requires.
  • Coordinating all projects requirements, follow-ups with technical, business and marketing teams.
  • Understanding the cause and effect of change requests to ensure stability with interrelated systems.
  • Administering process and procedural controls as well as any tools required.
  • Ensuring the team follows best practices and follow through – team deliverable, mile stone, best practices, action items, deliverable etc
  • Recommending modifications of basic IT systems to improve and simplify business systems and reduce operating costs.
  • Excellent language skills (written and spoken) English; French is considered an asset

Considered a plus:

  • Experience in the telecommunications industry
  • Critical thinker, leadership
  • JIRA, PowerPoint, Microsoft Office Suite
  • Experience with business requirement gathering tools.

We’re looking for candidates who have:

  • Strong interpersonal and communications skills.
  • Ability to work well in teams to determine project requirements.
  • Strong problem-solving capabilities.
  • Superior verbal and written communication and presentation skills
  • Attention to detail and quality.
  • Ability to handle multiple assignments simultaneously with limited guidance.
  • Comfort working independently in an ambiguous environment with pressing deadlines


Email [email protected] and/or [email protected] to apply!

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