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AI has revolutionized healthcare delivery and opened avenues for further expanding access to care, enhancing care quality and most importantly, enhancing the continuum of care. Being a key player in North America’s healthcare digital revolution, Markitech has created game changing solutions including, vEYEtals and YourDoctors.Online. Below we discuss the growing role of AI in healthcare, while highlighting some of the biggest AI health trends of 2021.

AI in HealthCare:

In the words of KPMG Healthcare Technology Leader, Vince Vickers,  “AI is definitely a top three thought process for all of our major stakeholders in healthcare. And I couldn’t have said that even as little as three years ago”.

This optimism has been illustrated in KPMG’s latest report, Living in the AI World 2020 report: Health Care Insiders which surveyed respondents in Healthcare and life sciences companies, with over $100 million in revenue. The findings have demonstrated that stakeholders in the healthcare sector are confident about future AI adoption.

According to Bill Bordan, Director, Healthcare & Life Sciences Comm., KPMG US, Healthcare business leaders are prioritizing their AI investments during the next two years on telemedicine (38%), robotic tasks (37%) and the delivery of patient care (36%).

Based on confidence eluded by healthcare professionals and industry experts in AI, below we detail some of the key health trends for 2021, handpicked from the CVS Health Trends Report.

1. Disease Predicting AI Engines:

According to Daniel Knecht , Vice President of Clinical Product, big data has already helped make treatment more personal and effective. Now it is moving a step ahead to help providers spot disease risk before a patient is aware of it. Data scientists have developed models to sift through the data and reliably predict who might have an increased risk for a poor health outcome.

After these smart engines detect risk, the next step is to engage with patients and providers via email, a text, or a phone call.

  • For the patient, this communication can be from a care manager or a conversation at the pharmacy. The purpose is to create awareness and to provide an actionable next step.
  • For the provider, these notifications can assist them to practice the best evidence-based medicine. As healthcare providers are taking care of thousands of individuals at any one time, these algorithms can sort through the noise and help suggest some clinically validated next steps.

The greatest value these data-driven engines deliver is that while healthcare providers are practicing medicine 50 hours a week, this engine is constantly running, constantly refreshing, continuously ingesting data, consistently updating its actions and its recommendations for an entire patient population. Furthermore, it has immensely helped with the problem of clinical inertias, especially when patients are not seeing physicians as frequently as they should or can.

2. Tailor Care to Older Patients

The latest trends in healthcare, within the US, point towards an elder-inclusive framework. “We’re heading into a new era for the care of older Americans,” says Christopher Ciano, President of Medicare for Aetna, a CVS Health company. This shift is driven by a multitude of factors.

Thus, faced with an ageing population which is considerably more susceptible to chronic conditions and requires more medication, hospital visits, admission, and readmission, it is not surprising that the healthcare sector is consciously adapting and striving to address this changing dynamic.

One of the more promising efforts from CVS Health is the Age-Friendly Health Systems approach, an initiative led by the Institute for Healthcare Improvement. As per Angela Patterson, DNP, Chief Nurse Practitioner Officer of MinuteClinic and Vice President of CVS Health, this Age-Friendly initiative maps out a way to make a difference for patients 65 and older.

Under this, practitioners are encouraged to adopt a range of best practices that align with a patient review framework known as the “4Ms”:

3. Virtual care goes mainstream:

By September 2020, over 20% of all medical visits in the US have been delivered via telemedicine. This transition represented approximately $30 billion of medical services. Besides the focus on televisits, the pandemic also contributed to the wider adoption of apps and wearables.

According to Adam Pellegrini , who helped transform Fitbit into a healthcare company and currently develops virtual care programs at CVS Health, “We need to offer care in the ways that people are looking to receive it—through phones, through connected devices, through asynchronous conversations and, of course, through the telehealth visit.”

Below, we look at some statistics that point towards the increased acceptance and deployment of virtual care:

While these numbers paint a rosy picture of virtual care adoption, the road to widespread implementation has been marked with considerable challenges. One key issue is integration. Currently, over 500 hospitals have some way of handling data from wearable devices. However, that data usually stays on the patient’s phone. A 2019 survey of health care practitioners found that only 5% of them used data from their patients’ wearable devices, while citing compatibility issues with electronic health records (EHRs).

Thus, for virtual healthcare to truly reap results, it is essential that patient-generated data, along with other inputs such as home devices and other telehealth touch points, can be easily integrated into EHR. A one-stop approach is productive in this case, where patients can use smart platforms, such as, to track their health, predict health outcomes and notify a healthcare professional to follow up.


Who are we at Markitech:


Markitech is a North American based digital transformation company focused on healthcare innovations, featuring various AI solutions in the world of digital health. We provide services such as development of custom AI applications & prototypes, innovative end-to-end solutions leveraging AI/5G/Cloud/IoT, creative UI/UX designs, iOS/Android mobile/web & wearable app development, as well as staff augmentation tools and training programs.


We provide services such as custom application development and prototypes, innovative end-to-end solutions leveraging AI/5G/Cloud/IoT, creative UI/UX designs, iOS/Android mobile, web and wearable app development and staff augmentation tools and training programs.


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Contributor: Mariam Javed