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Medically Reviewed: Dr Alex Evans

Key Takeaways

  • Streamlined Prescription Management
    Automated refill processes, interaction checks, and adherence monitoring reduced administrative time by 40%.
  • Improved Patient Safety
    AI-driven checks led to a 50% decrease in adverse drug interactions, significantly boosting patient safety.
  • Enhanced Medication Adherence
    Personalized reminders and timely refills resulted in a 30% improvement in medication adherence among patients.


Let’s take a look at how things have been shaking up at the Comprehensive Care Clinic in Boston. They were dealing with a big headache when it came to managing prescriptions. More patients and various meds made the task super complex. So, here’s a case study on how Markitech’s AI-driven solutions turned things around for them.

The Problem

Comprehensive Care Clinic had a bunch of issues. Keeping an eye on patient adherence (making sure they took their meds), handling automatic refills, and checking for bad drug interactions was tough. Doing all of this manually led to lots of mistakes & inefficiencies.

The AI Solution

Markitech came in with their smart AI system, tackling these challenges head-on:

  • Automated Refill Processes:
    The AI took over refill requests, automating and tracking them to ensure patients didn’t run out of their necessary meds.
  • Interaction Checks:
    With a sturdy database, the AI did real-time checks to prevent any harmful drug interactions whenever new prescriptions were added.
  • Adherence Monitoring:
    Features included monitoring if patients were taking their meds on time, sending reminders to patients, and alerts to healthcare providers if someone strayed from their schedule.

The Results

By bringing AI into play for prescriptionmanagement,Comprehensive Care Clinic saw some fantastic results:

  • Administrative time on managing prescriptions dropped by 40%.
  • Instances of adverse drug interactions went down by 50%, boosting patient safety.
  • Medication adherence among patients improved by 30%, thanks to timely refills and personalized reminders.


Introducing AI solutions at the Comprehensive Care Clinic made admin tasks a breeze and significantly upped patient safety & adherence. This study shows how powerful AI can be in revamping healthcare practices by automating tough processes and keeping care effective AND safe.

MarkiTechhas various subsidiaries with products and services targeted towards digital healthcare and telehealth/telemedicine and virtual clinics with a laser focus on helping seniors age in place and help their caregivers.

Sensights.aiis a company focused on remote patient monitoring and aging solutions, which utilizes artificial intelligence to track the health of patients and keep a round-the-clock connection between caregivers and patients.

As well, Veyetalsuses PPG and AI modeling algorithms to capture the light reflected by the blood vessels under a patient’s skin to measure vitals anytime, anywhere.

Lastly, we have now launched our latest Mental Health AI Scribe tool called